Exploring the Theory of Employee Planned Behavior: Job Satisfaction as a Key to Organizational Performance

心理学 工作满意度 钥匙(锁) 计划行为理论 工作表现 应用心理学 工作设计 员工激励 组织行为学 社会心理学 人事心理学 工作充实 管理 计算机科学 控制(管理) 计算机安全 经济
作者
David Hemsworth,Jonathan Muterera,Alireza Khorakian,Blanca Rosa García Rivera
出处
期刊:Psychological Reports [SAGE Publishing]
被引量:1
标识
DOI:10.1177/00332941241252784
摘要

This article introduces a significant advancement with the “Theory of Employee Planned Behavior” (TEPB), a novel extension of the well-established Theory of Planned Behavior (TPB). The TEPB uniquely positions job satisfaction as a central determinant in driving organizational performance. Using data from county-level government institutions in the United States, this research offers a nuanced exploration into how employee satisfaction influences organizational commitment and citizenship behaviors, which, in turn, substantially impact organizational performance. Our approach utilizes a significant dataset involving 372 dyads across hierarchical levels in government institutions. Through the application of Structural Equation Modeling (SEM), we rigorously validate the TEPB model. The results highlight a significant relationship where enhanced job satisfaction leads to stronger organizational commitment. This heightened commitment further fosters organizational citizenship behaviors, crucial in achieving superior organizational performance. This work notably extends the TPB model by integrating organizational performance as a consequential outcome. It also provides empirical evidence of the direct relationship between job satisfaction and organizational performance, specifically in the context of government institutions. Such findings are invaluable for organizational executives and policymakers in recognizing the paramount importance of employee satisfaction for organizational success. Overall, the TEPB model presented in this study offers a holistic and practical framework for organizations seeking to understand and effectively manage employee behavior. By focusing on job satisfaction, organizations can foster a more committed and proactive workforce, significantly improving performance and efficiency.
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