数字化转型
引用
文献计量学
引文分析
数据科学
计算机科学
知识管理
万维网
作者
Raghu Nandan Chawla,Praveen Goyal
出处
期刊:Benchmarking: An International Journal
[Emerald Publishing Limited]
日期:2021-08-13
卷期号:29 (4): 1069-1112
被引量:133
标识
DOI:10.1108/bij-01-2021-0009
摘要
Purpose Ubiquitous digital technologies are driving organisations to embrace non-traditional digitally transformed business models incessantly. Heterogeneous literature contributions have resulted in a spur in the research related to business transformation driven by digital technologies in recent years; consequently, the research under the digital transformation (DT), even though becoming a hotspot, remains very fragmented. The authors endeavour to holistically present the literature's intellectual structure under DT as a concept, its evolving journey and the emerging research streams in the business and management domains using the techniques of bibliometric analysis. Design/methodology/approach By performing bibliometric analysis on 234 research articles published over the last 20 years in the DT domain, retrieved from Thompson Reuters Web of Science TM , this study culls out thorough insights from the citation, co-citation and keyword analysis. Further emerging research streams were evaluated using VOSviewer software. Findings The study depicts an overall incremental trend of year-on-year publications, authors' performance, publication journals, associated institutions and research driving countries, along with key insights from co-citation network analysis. Furthermore, the study evaluates four research areas – organisational impacts, applied applications and insights, operational processes and social aspects, comprising eighteen research streams that comprehensively cover-up research under the DT domain. Research limitations/implications The study contributes to the literature of DT by amalgamating the status of the present research, but more importantly, by deriving the research areas and research streams, which can be further expanded by researchers as future research streams. Practical implications For the practitioners, the study aims to act as a ready reckoner repository with practice-oriented literature references to facilitate them building knowledge and taking effective strategic decisions to harness the benefits of DT more proficiently. Originality/value This study illustrates the bibliometric structure of the DT literature and presents insights from the growth of the literature year-on-year.
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