旅游
社会化媒体
建设性的
心理学
广告
社会心理学
业务
政治学
计算机科学
万维网
过程(计算)
操作系统
法学
作者
Hengyun Li,Fang Meng,Xiaonan Zhang
标识
DOI:10.1177/0047287521995253
摘要
Social media has changed travelers’ behavior in many aspects, including tourism experience sharing. This study examines the influence of tourism experience sharing on travelers’ posttrip evaluations, by considering three facets of experience sharing on social media: expressive writing, sharing on social media, and audience response on social media. Through an experimental design, this study reveals that (1) travelers’ posttrip evaluations increase when they write expressively about their positive travel experiences in a private setting; (2) travelers’ posttrip evaluations also increase when they share their positive travel experiences on social media, although the increase shows no significant difference between sharing and expressively writing about their experiences; and (3) constructive responses from online viewers increase travelers’ positive moods when they share positive travel experiences, thereby enhancing their posttrip evaluations.
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