心理学
情绪衰竭
调解
亲社会行为
工作表现
人际交往
调解
应用心理学
资源(消歧)
情感劳动
任务(项目管理)
社会心理学
心理信息
工作满意度
倦怠
临床心理学
经济
计算机科学
计算机网络
管理
法学
政治学
梅德林
作者
Michael Kronenwett,Thomas Rigotti
摘要
Job demands push employees to invest energy in certain behaviors to perform well, which can come with both costs and benefits to employees' well-being and motivation. Previous research presents contradictory results concerning whether specific job demands are a challenge (i.e., motivating) or a hindrance (i.e., only distressing). Building on the conservation of resources theory and the success resource model, we propose achievement experiences as an important work-related resource and indicator of whether job demands are challenging or hindering. We hypothesized that time pressure and emotional demands are positively related to achievement experiences (task-related and prosocial), contingent on the perception of unnecessary tasks, which in turn relate to work engagement and emotional exhaustion. Weekly diary data were gathered from 323 employees over the course of 4 weeks. Multilevel moderated mediation analyses revealed that time pressure and emotional demands unfold their challenging potential when unnecessary tasks are less frequent, and that these effects hold true for matching demands and achievement experiences (task-related and interpersonal dimensions). Overall, our study provides a resource-based theoretical rationale for the ambiguous results reported by various other studies, and it emphasizes the importance of subjective achievement experiences for employees' well-being. (PsycINFO Database Record (c) 2019 APA, all rights reserved).
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