结构方程建模
结果(博弈论)
经济正义
团队合作
组织公正
感知
过程(计算)
质量(理念)
业务
组织结构
问卷调查
公共关系
心理学
过程管理
知识管理
组织承诺
政治学
社会学
管理
经济
计算机科学
法学
认识论
操作系统
机器学习
哲学
数理经济学
神经科学
社会科学
作者
Ajibade A. Aibinu,Florence Yean Yng Ling,George Ofori
标识
DOI:10.1080/01446193.2011.564195
摘要
A cooperative attitude is essential for successful teamwork in construction. The levels of conflict and dispute on construction projects are conceptualized as forms of cooperative/uncooperative attitude. A theoretical model demonstrates how conflict intensity, contractors' dispute tendencies and six identified constructs of organizational justice interact with and relate to each other. The model is tested using a structural equation modelling technique with partial least‐squares estimation. It uses survey data obtained from 41 contractors regarding their project experience. The results suggest that perceptions about organizational justice either promote or hinder cooperative behaviour in the construction project delivery process. Organizational justice, or at least people's perceptions of it, influenced 38% of conflict intensity levels, and altered 46% of contractors' tendencies to dispute. Perceptions about the quantum of claims approved (favourability of the outcome and the perceived fairness of the outcome) influenced the levels of conflict and dispute. However, the way people are treated (quality of treatment) and the way claims are administered (quality of decision‐making) have the largest impact on the model developed. Cooperative behaviour can be promoted on projects by managing construction claims in a proactive manner and by proper implementation of the claims mechanism.
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