现存分类群
灵活性(工程)
公司治理
业务
产业组织
过程(计算)
产品(数学)
控制(管理)
面子(社会学概念)
营销
经济
管理
计算机科学
社会学
进化生物学
生物
社会科学
操作系统
数学
财务
几何学
作者
Fredrik Svahn,Lars Mathiassen,Rikard Lindgren
标识
DOI:10.25300/misq/2017/41.1.12
摘要
Past research provides instructive yet incomplete answers as to how incumbent firms can address competing concerns as they embrace digital innovation. In particular, it offers only partial explanations of why different concerns emerge, how they manifest, and how firms can manage them. In response, we present a longitudinal case study of Volvo Cars'connected car initiative. Combining extant literature with insights from the case, we argue that incumbent firms face four competing concerns—capability (existing versus requisite), focus (product versus process), collaboration (internal versus external), and governance (control versus flexibility)—and that these concerns are systemically interrelated. Firms must therefore manage these concerns cohesively by continuously balancing new opportunities and established practices.
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