A Hierarchical Structure Modeling and Relationships Exploration of Supply Chain 5.0 Capabilities

Supply chain (SC) 5.0 is considered the next SC transformation to satisfy the diverse customer better, in incoherence with the next industrial revolution. SC 5.0 will enhance the technological adaptation of SC 4.0. It will bring an additional paradigm shift towards mass personalization and human-centricity, sustainability, and agile and flexible systems with transparency to promote a connected super-smart society. In light of these developments, this study aims to develop SC 5.0 capabilities and understand the interrelationship of these capabilities along with a hierarchical structure. The Delphi method has validated the identified capabilities. In addition, we utilized integrated interpretive structural modeling and decision-making trial and evaluation laboratory (ISM-DEMATEL) along with MICMAC analysis. This approach was employed to understand the interrelationships among these capabilities. This study is a stepping stone for future research on SC 5.0 capability analysis with a focus on the growing concept of Industry 5.0. Moreover, this study helps organizations develop their strengths and management system according to SC 5.0 capabilities.