Lv11
70 积分 2023-02-21 加入
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
3小时前
待确认
Auditing Stories about Discomfort: Becoming Comfortable with Comfort Theory
5个月前
已完结
Auditing Stories about Discomfort: Becoming Comfortable with Comfort Theory
5个月前
已关闭
AI service impacts on brand image and customer equity: empirical evidence from China
5个月前
已完结
The impact of service robots on consumer response: Examining the roles of consumers' service expertise and technology expertise
10个月前
已完结
Service robots vs. human staff: The effect of service agents and service exclusion on unethical consumer behavior
10个月前
已完结
Service robots: Applying social exchange theory to better understand human–robot interactions
10个月前
已完结
Psychological comfort in service relationships: A mixed-method approach
10个月前
已完结
Unlocking my heart: Fostering hotel brand love with service robots
10个月前
已完结
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