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Classifying and measuring the service quality of AI chatbot in frontline service
1天前
待确认
Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents
1天前
已完结
Determinants and consequences of trust in AI-based customer service chatbots
6天前
已完结
Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots
7天前
已完结
Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention
7天前
已完结
Toward the Dynamic Relationship Between AI Transparency and Trust in AI: A Case Study on ChatGPT
7天前
已完结
Service ads in the era of generative AI: Disclosures, trust, and intangibility
7天前
已完结
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