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20 积分 2023-03-11 加入
The dual effect of anthropomorphism on customers’ decisions to use artificial intelligence devices in hotel services
1年前
已完结
Consumer-brand Relationships with AI Anthropomorphic Assistant: Role of Product Usage Barrier, Psychological Distance and Trust
1年前
已完结
Bad News? Send an AI. Good News? Send a Human
1年前
已完结
Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures
1年前
已完结
Anthropomorphize service robots: the role of human nature traits
1年前
已完结
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