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120 积分 2024-11-25 加入
AI-powered touch points in the customer journey: a systematic literature review and research agenda
8天前
已完结
When being smart trumps AI: An exploration into consumer preferences for smart vs. AI-powered products
8天前
已完结
Effect of AI Chatbot's Interactivity on Consumers' Negative Word-of-Mouth Intention: Mediating Role of Perceived Empathy and Anger
8天前
已完结
Consumers' Tolerance When Confronted with Different Service Types in Service Retailing
8天前
已关闭
"Oh, happy day!" Examining the role of AI-powered voice assistants as a positive technology in the formation of brand loyalty
8天前
已完结
Empowering co-creation of services with artificial intelligence: an empirical analysis to examine adoption intention
8天前
已完结
Service ads in the era of generative AI: Disclosures, trust, and intangibility
8天前
已完结
AI concierge in the customer journey: what is it and how can it add value to the customer?
8天前
已完结
AI and human broadcasters: Relative impact on consumer engagement in live streaming commerce
4个月前
已完结
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