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2980 积分 2024-09-07 加入
Measuring user competence in using artificial intelligence: validity and reliability of artificial intelligence literacy scale
7天前
已完结
The roles of trust, personalization, loss of privacy, and anthropomorphism in public acceptance of smart healthcare services
8天前
已完结
It’s better than nothing: The influence of service failures on user reusage intention in AI chatbot
3个月前
已完结
Effects of different service failure types and recovery strategies on the consumer response mechanism of chatbots
3个月前
已完结
Chatbots and service failure: When does it lead to customer aggression
3个月前
已完结
I love you, my AI companion! Do you? Perspectives from the Triangular Theory of Love and Attachment Theory
4个月前
已完结
A natural apology is sincere: Understanding chatbots' performance in symbolic recovery
5个月前
已完结
When Robot (Vs. Human) Employees Say “Sorry” Following Service Failure
5个月前
已完结
Humor type and service context shape AI service recovery
5个月前
已完结
Accounting Students’ Technology Readiness, Perceptions, and Digital Competence Toward Artificial Intelligence Adoption in Accounting Curricula
5个月前
已完结
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