| 标题 |
[高分] 书籍（章节） Customer experience and service design. In Baglieri, E., Managing Consumer Services: Factory or Theater?
客户体验和服务设计。管理消费者服务：工厂还是剧院？
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| 网址 |
求助人暂未提供
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| DOI |
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| 其它 | Karmarkar, U. S., U. R. Karmarkar. 2014. Customer experience and service design. In Baglieri, E., Managing Consumer Services: Factory or Theater? Springer International Publishing 109-130. |
| 求助人 | |
| 下载 | 暂无链接，等待应助者上传 |
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