Introducing digital technologies in the factory: determinants of blue-collar workers’ attitudes towards new robotic tools

蓝领阶层 热情 工作(物理) 工厂(面向对象编程) 抗性(生态学) 衣领 背景(考古学) 任务(项目管理) 工作行为 工程类 业务 营销 心理学 计算机科学 社会心理学 机械工程 人口经济学 古生物学 经济 程序设计语言 系统工程 生物 生态学
作者
Nora Hampel,Kai Sassenberg,Annika Scholl,Matthias Reichenbach
出处
期刊:Behaviour & Information Technology [Taylor & Francis]
卷期号:41 (14): 2973-2987 被引量:9
标识
DOI:10.1080/0144929x.2021.1967448
摘要

In the context of blue-collar work, digital technologies and robotic systems are introduced at a rapid speed. However, employees are not always motivated to adopt such new technologies. Thus, it is essential to understand the drivers of employees’ attitudes towards new technology at work (e.g. their enthusiasm about new technology or their insecurity or resistance to change). The present study examines (actual and desired) work characteristics as a predictor of attitudes towards new technology in blue-collar work. Results from a correlational study among blue-collar workers (N = 127) showed that work characteristics among blue-collar workers could be divided into three dimensions, namely, work enrichment, work demands, and task identity. These correlated with attitudes towards a to-be-implemented new technology (here, robotic system): As expected, desired work demands correlated with greater technology enthusiasm, whereas a lack of actual work enrichment predicted technology-based job insecurity. Work characteristics were unrelated to user resistance to change. The findings suggest that how workers evaluate their current work, and how much they are (dis)satisfied with it, predicts attitudes towards new technology. This research adds to the knowledge about attitudes towards new technology in blue-collar work. Practical implications for the implementation of technologies in blue-collar work are discussed.
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