Informal settlements are a feature of many cities worldwide, yet information about their social and spatial conditions is often limited to what can be obtained from external observation. Remote sensing and landscape photography are used to acquire information about informal settlements, but images taken from the air or at a distance obscure their complexity, advancing a reductionist imaginary of informality in the minds of outsiders. As part of a project in an informal settlement in Johannesburg, this paper explores the potential of 360-degree imagery as a realist form of spatial representation, towards highlighting the diverse spatial forms, contexts, and lived realities of the informal city. Findings demonstrate the benefits of 360-degree imagery in comparison to other spatial and visual representation methods. Findings also reveal the need for more research into the impacts of this technology on viewer perspectives and perceptions, both visual-cognitive and in terms of intersubjectivity and power relations.