竞赛
谈判
零工经济
工作(物理)
具身认知
民族志
团结
社会学
团结经济
公共关系
政治学
不稳定性
工程类
性别研究
政治
社会科学
法学
人工智能
人类学
机械工程
计算机科学
标识
DOI:10.1080/10630732.2021.2001714
摘要
The promises of flexible work and instant deliveries promoted through food delivery apps are one of the latest trends within the "gig economy" and lay at the forefront of smart city agendas. This article focuses on the work undertaken by Deliveroo couriers to investigate how they embody, negotiate, and contest the "smartness" of the platform. Drawing on ethnographic research in London and Manchester, analysis of internal online communication, and interviews with workers, the article examines how competing understandings of "smartness" emerge in response to algorithmic management in the workplace. This paper conceptualizes two distinctive yet overlapping attitudes among couriers—entrepreneurialism and solidarity—and discusses their implications for the future of platform work.
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