Business Innovation based on artificial intelligence and Blockchain technology

数字化 数字化转型 商业模式 商业智能 业务 知识管理 块链 质量(理念) 商业案例 营销 过程管理 计算机科学 电信 认识论 计算机安全 万维网 哲学
作者
Zeyu Wang,Mingyu Li,Jia Lu,Cheng Xin
出处
期刊:Information Processing and Management [Elsevier]
卷期号:59 (1): 102759-102759 被引量:119
标识
DOI:10.1016/j.ipm.2021.102759
摘要

The growing business evolution and the latest Artificial Intelligence (AI) make the different business practices to be enhanced by the ability to create new means of collaboration. Such growing technology helps to deliver brand services and even some new kinds of corporate interactions with customers and staff. AI digitization simultaneously emphasized businesses to focus on the existing strategies and regularly and early pursue new market opportunities. While digital technology research in the framework of business innovation is gaining greater interest and the privacy of data can be maintained by Blockchain technology. Therefore in this paper, Business Innovation based on artificial intelligence and Blockchain technology (BI-AIBT) has been proposed to enhance the business practices and maintain the secured interaction among the various clients. The collection of qualitative empirical data is made up of few primary respondents from two distinct business sectors. BI-AIBT has been evaluated by undertaking and exploring the difference and similarities between digitalization's impact on value development, proposal, and business capture. Besides, organizational capacities and staff skills interaction issues can be improved by BT. The experimental result suggests that digital transformation is usually regarded as essential and improves business innovation strategies. The numerical result proposed BI-AIBT improves the demand prediction ratio (97.1%), product quality ratio (98.3%), Business development ratio (98.9%), customer behavior analysis ratio (96.3%), and customer satisfaction ratio (97.2%).
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