Building Better Workplaces through Individual Perspective Taking: A Fresh Look at a Fundamental Human Process

This chapter contains sections titled: What is Perspective Taking? Why is Perspective Taking Important at Work? Overview of Model of the Outcomes of Perspective Taking Intra-Individual Outcomes for the Perspective Taker Interpersonal and Dyadic Outcomes Higher-Level Outcomes and Enduring Capabilities Potential Negative Outcomes How Might Perspective Taking be Enhanced at Work? What Inhibits or Derails Perspective Taking? Enhancing Active Perspective Taking Enhancing Perspective-Taking Effectiveness Discussion Conclusion Acknowledgment References