EXPRESS: Optimizing Service Operations with Price- and Density-Dependent Demand: A Copula-Based Approach

连接词(语言学) 计算机科学 运筹学 服务(商务) 微观经济学 运营管理 计量经济学 业务 经济 营销 数学
作者
Andrew Frazelle,Toghrul Rasulov,Shouqiang Wang
出处
期刊:Production and Operations Management [Wiley]
标识
DOI:10.1177/10591478241302764
摘要

Exclusivity is a key component of certain service offerings such as elite members-only social or country clubs. Indeed, such services may only appeal to customers if they limit the crowd density, i.e., the maximal number of customers granted access to the service. We consider a service provider, who sets its crowd density cap in addition to its price. Customers are heterogenous in both their willingness to pay (WTP) for the service and their density tolerance. Each customer purchases the service only if the price is below her WTP and the density is below her tolerance. Importantly, customers’ WTP and density tolerance may be statistically dependent, and we develop a novel, copula-based framework to model the dependence structure of these two dimensions of heterogeneity. We analytically characterize the provider’s optimal price and density decisions. As long as the customer population is not too severely sensitive to density, (i) the provider optimally serves all segments of the market and sets the price and density so that the price, not the density, is the determining factor for customers (from a particular sub-population) on the margin between purchasing and not and (ii) as customers’ valuations and density tolerances become more positively dependent, the provider earns higher revenue and optimally increases its service density. By contrast, the optimal price is quasi-convex but not necessarily increasing. On the other hand, with severely density-sensitive customers, it may be optimal to partially cover the market and to make density the determining factor in customer decisions. Our findings offer prescriptive guidelines for service operations in the presence of density-sensitive demand, and also provide an explanation for the failed versus successful practices of prominent private clubs.
最长约 10秒,即可获得该文献文件

科研通智能强力驱动
Strongly Powered by AbleSci AI
更新
PDF的下载单位、IP信息已删除 (2025-6-4)

科研通是完全免费的文献互助平台,具备全网最快的应助速度,最高的求助完成率。 对每一个文献求助,科研通都将尽心尽力,给求助人一个满意的交代。
实时播报
lin完成签到 ,获得积分10
2秒前
胡茶茶完成签到 ,获得积分10
2秒前
djbj2022发布了新的文献求助20
3秒前
甜甜醉波完成签到,获得积分10
3秒前
爱吃香菜完成签到,获得积分10
3秒前
英俊的铭应助完犊子采纳,获得10
5秒前
339564965完成签到,获得积分10
7秒前
匆匆完成签到,获得积分10
7秒前
ccc完成签到,获得积分10
9秒前
研友_ZA2B68完成签到,获得积分0
10秒前
只想顺利毕业的科研狗完成签到,获得积分10
11秒前
Sylvia完成签到,获得积分10
11秒前
冯珂完成签到 ,获得积分10
12秒前
BK_201完成签到,获得积分10
12秒前
xdc完成签到,获得积分10
13秒前
abiorz完成签到,获得积分0
13秒前
TianFuAI完成签到,获得积分10
13秒前
窗外是蔚蓝色完成签到,获得积分0
14秒前
Helios完成签到,获得积分10
14秒前
风信子完成签到,获得积分10
15秒前
xueshidaheng完成签到,获得积分0
18秒前
qiuer0011完成签到,获得积分10
18秒前
静默向上发布了新的文献求助10
19秒前
吐司炸弹完成签到,获得积分10
19秒前
mayfly完成签到,获得积分10
19秒前
Brief完成签到,获得积分10
19秒前
nanostu完成签到,获得积分10
19秒前
科研狗的春天完成签到 ,获得积分10
20秒前
自来也完成签到,获得积分10
20秒前
愛研究完成签到,获得积分10
21秒前
Amikacin完成签到,获得积分10
21秒前
鹏举瞰冷雨完成签到,获得积分10
21秒前
缥缈的冰旋完成签到,获得积分10
21秒前
呆萌的太阳完成签到 ,获得积分10
22秒前
天明完成签到,获得积分10
23秒前
Acid完成签到 ,获得积分10
23秒前
碳土不凡完成签到 ,获得积分10
23秒前
25秒前
中华牌老阿姨完成签到,获得积分0
25秒前
光之霓裳完成签到 ,获得积分10
25秒前
高分求助中
A new approach to the extrapolation of accelerated life test data 1000
Cognitive Neuroscience: The Biology of the Mind 1000
Technical Brochure TB 814: LPIT applications in HV gas insulated switchgear 1000
Immigrant Incorporation in East Asian Democracies 600
Nucleophilic substitution in azasydnone-modified dinitroanisoles 500
不知道标题是什么 500
A Preliminary Study on Correlation Between Independent Components of Facial Thermal Images and Subjective Assessment of Chronic Stress 500
热门求助领域 (近24小时)
化学 材料科学 医学 生物 工程类 有机化学 生物化学 物理 内科学 纳米技术 计算机科学 化学工程 复合材料 遗传学 基因 物理化学 催化作用 冶金 细胞生物学 免疫学
热门帖子
关注 科研通微信公众号,转发送积分 3968578
求助须知:如何正确求助?哪些是违规求助? 3513393
关于积分的说明 11167478
捐赠科研通 3248836
什么是DOI,文献DOI怎么找? 1794499
邀请新用户注册赠送积分活动 875131
科研通“疑难数据库(出版商)”最低求助积分说明 804664