有可能
独创性
弹性(材料科学)
概化理论
知识管理
探索性研究
业务
团队效能
心理安全
心理学
创造力
计算机科学
社会学
社会心理学
热力学
物理
发展心理学
心理治疗师
人类学
作者
P.R.A. Oeij,S. Dhondt,Jeff B.R. Gaspersz
出处
期刊:Team Performance Management
[Emerald (MCB UP)]
日期:2016-10-10
卷期号:22 (7/8): 334-353
被引量:7
标识
DOI:10.1108/tpm-12-2015-0058
摘要
Purpose This paper aims to investigate the principles of high reliability organisations (HROs), present in safety and crisis teams, as applied to innovation teams. Safety and crisis teams cannot fail, as failure leads to disaster and casualties. Innovation teams cannot fail either, as this harms the organisations’ competitiveness and effectiveness. Do HRO principles, rooted in mindful infrastructure, enable innovation resilience behaviour (IRB)? Design/methodology/approach A study of 18 innovation projects performed by project teams was carried out. A survey by team members/leaders of these teams was completed; team members/leaders of other projects were added to achieve a larger sample. Mindful infrastructure consists of team psychological safety, team learning, complexity leadership and team voice. The analyses assessed the teams’ mindful infrastructures as a causal condition enabling IRB. Findings Applying qualitative comparative analysis (QCA), the findings indicate that mindful infrastructure enables team IRB, which is a set of team behaviours indicating their resilience when encountering critical incidents. Teams apply different “paths” to IRB. Research limitations/implications The exploratory study’s generalizability is limited. The findings nonetheless indicate the usefulness of non-linear techniques for understanding different roads to successful innovation processes. Practical implications HRO principles are applicable by non-HROs. These require investments in organisational learning. Originality/value HRO studies fail to account for the antecedents of HRO principles. This study groups these antecedents of team behaviour into a mindful infrastructure. QCA has not been applied within the domain of HROs before and only scarcely within the domain of innovation teams.
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