零工经济
工作(物理)
背景(考古学)
灵活性(工程)
自治
工作-生活平衡
业务
定性研究
实证研究
计算机科学
公共关系
知识管理
营销
社会学
管理
政治学
工程类
法学
经济
机械工程
社会科学
古生物学
哲学
认识论
生物
作者
Juan Carlos Alvarez de la Vega,Marta E. Cecchinato,John Rooksby,Juan Carlos Alvarez de la Vega
出处
期刊:Proceedings of the ACM on human-computer interaction
[Association for Computing Machinery]
日期:2023-04-14
卷期号:7 (CSCW1): 1-32
被引量:11
摘要
Online freelancing platforms, such as Upwork, hold great promise in enabling flexible work opportunities where freelancers can combine their work with other life responsibilities, hereafter work-life. However, prior research suggests that platform features and self-managing demands of freelance work can jeopardise this apparent flexibility. In this paper, we report findings from a qualitative study, combining a 14-diary and semi-structured interview with 15 Upwork freelancers. We explored online freelancers' work practices, challenges, and the impact of platform features on their everyday lives. Our qualitative data suggest that platform features and individual context shape online freelancers' work-life practices. Freelancers develop strategies to mitigate platforms' constraints and balance their individual preferences and responsibilities. Further, our findings illustrate how platform features challenge freelancers' availability expectations, work autonomy, and work detachment. This paper contributes an empirical understanding of the factors influencing online freelancers' work-life practices by drawing upon Wanda J. Orlikowski's Structuration Model of Technology. This theoretical lens renders the interplay of freelancers, platforms, and instituted norms of freelance work.
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