人际交往
心理学
社会心理学
能力（人力资源）
冲突管理
冲突解决
人际关系
冲突解决研究
政治学
法学
作者
William R. Cupach,Daniel J. Canary,Brian H. Spitzberg
摘要
The importance of conflict management in interpersonal relationships a competence-based approach to interpersonal conflict conflict messages background influences on interpersonal conflict proximal influences - spontaneous reactions to conflict conflict outcomes competence in intercultural conflict.
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