定性比较分析
社会商业
业务
营销
定性研究
社会化媒体
广告
知识管理
计算机科学
社会学
万维网
社会科学
机器学习
作者
Manish Das,Abhirupa Roy,Justin Paul,Victor Saha
出处
期刊:IEEE Transactions on Engineering Management
[Institute of Electrical and Electronics Engineers]
日期:2022-06-01
卷期号:71: 2226-2240
被引量:17
标识
DOI:10.1109/tem.2022.3173449
摘要
Academic research exploring the phenomenon of impulsive buying using s-commerce platforms is scarce. Little is known about the factors and their prominence in shaping impulsive buying on s-commerce platforms. Current research explored this unexplored terrain by employing a two study research design. Using scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR), study 1 identified 24 factors in four categories (social characteristics of the s-commerce platform, features of the s-commerce platform, social shoppers' psychographic characteristics, and marketers induced factors) shaping impulsive buying tendency of social buyers. Employing fuzzy-set qualitative comparative analysis, study 2 identified 12 among 24 factors as the differentiators for high and low impulsive buying. By identifying the factors and the differentiators, this study significantly advance the limited understanding of impulsive buying using s-commerce platforms. Focusing on the differentiators, brands and s-commerce firms can significantly enhance their business.
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