积极倾听
培训(气象学)
心理学
比例(比率)
医学教育
护理部
语音识别
医学
沟通
地理
计算机科学
地图学
气象学
作者
Megan M. Gray,Rachel Umoren,Cindy Sayre,Anna Hagan,Kim Jackson,Karena Wong,Sara Kim
标识
DOI:10.3928/00220124-20240201-05
摘要
Background: Training in speaking up skills for nursing professionals provides the groundwork for promoting a culture of curiosity and inquiry. At the foundation of speaking up is psychological safety for team members to disagree, offer alternative ideas, and ask questions. Method: A large-scale training session, Finding Your Voice: Speaking Up & Listening Skills, was designed and delivered to 1,306 nurses at an academic medical center. Results: Most participants reported that the session met the training goals (97%). There was an increase in participants' confidence in speaking up (pretraining 69% ± 19%; posttraining 73% ± 15%; p < .0001), and listening (pretraining 68% ± 19%; post-training 74% ± 15%; p < .0001). Leaders showed greater increases in confidence in listening and responding to nurses speaking up (leaders 5.6% vs. nonleaders 4.2%, p < .00001). Conclusion: Nurses benefited from an interactive educational experience by practicing strategies for speaking up and listening. [ J Contin Educ Nurs . 2024;55(6):309–316.]
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