忠诚
验证性因素分析
旅游
判别效度
心理学
样品(材料)
目的地图像
营销
社会心理学
消费者满意度
广告
放置附件
结构方程建模
业务
目的地
地理
内部一致性
数学
统计
化学
考古
服务(商务)
色谱法
患者满意度
作者
Girish Prayag,Chris Ryan
标识
DOI:10.1177/0047287511410321
摘要
This article evaluates a theoretical model based on hypothesized relationships among four constructs, namely, destination image, place attachment, personal involvement, and visitors’ satisfaction as antecedents of loyalty. These relationships are explored for a sample of 705 international visitors staying in hotels on the island of Mauritius. Confirmatory factor analysis is used initially to ascertain the dimensions of the various constructs but also to assess the convergent and discriminant validity of the measurement items. The structural model indicates that destination image, personal involvement and place attachment are antecedents of visitors’ loyalty but this relationship is mediated by satisfaction levels. The findings offer important implications for tourism theory and practice.
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