心理学
情感(语言学)
压力源
角色冲突
适得其反的工作行为
社会心理学
模棱两可
人格
临床心理学
组织承诺
组织公民行为
语言学
沟通
哲学
作者
Zhang Yue,J. Michael Crant,Qingxiong Weng
摘要
Abstract Based on the stressor‐emotion model, we propose that negative affect mediates the relationship between three role stressors (i.e., role ambiguity, role conflict, and role overload) and counterproductive work behavior (CWB), while proactive personality moderates the relationships between negative affect, role stressors, and CWB. We tested our hypotheses using data from 332 employees in Mainland China. We found that negative affect mediated the relationships between the three dimensions of role stressors and CWB. Role ambiguity was most strongly associated with CWB, followed by role conflict and then role overload. Proactive personality moderated the role ambiguity‐negative affect, role conflict‐negative affect, and negative affect‐CWB relationships, but not the relationship between role overload and negative affect.
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