Behavioral and Cognitive Task Analysis Integration For Assessing Individual and Team Work Activities

Abstract : Traditionally, the same type of task analysis procedures has been used for all types of jobs. Recent changes in the workplace include the increased focus on the cognitive demands of tasks and the increased use of work teams to accomplish these tasks. Researchers have discussed the implications of these trends for task analysis procedures in organizations today. Cascio (1995) noted an organizational change away from task-based work to more of a process. Jobs are no longer defined by a limited number of tasks, requiring the employee to accomplish a range of tasks that may change over time. As a higher proportion of jobs are focusing on troubleshooting activities, cognitive task analysis may be more appropriate for identifying strategies involved in effective performance.