Exploring Sustainable Operations Management in Major Infrastructure Projects: The Case of the Hong Kong-Zhuhai-Macao Bridge

This study systematically analyzes sustainable operations management (SOM) in major infrastructure projects (MIPs). The study proposes systematic definitions of MIP-SOM and studies sustainability improvement in MIP operations management from complex systems thinking. Based on literature review and deconstructive analysis, a conceptual model of the MIP-SOM system and an integrated framework for MIP-SOM practices were constructed. Additionally, per an in-depth case analysis of the Hong Kong-Zhuhai-Macao Bridge (HZMB), a progressive roadmap for the MIP-SOM was developed. These results offer a systematic theoretical framework to guide MIP-SOM implementation and provide a solution for the substantive improvement of MIP sustainability.