危机管理
官僚主义
责备
政治
竞争对手分析
政治学
面子(社会学概念)
公司治理
公共关系
多学科方法
透视图(图形)
公共行政
政治经济学
业务
社会学
经济
管理
法学
营销
社会科学
心理学
社会心理学
计算机科学
人工智能
作者
Arjen Boin,Paul ’t Hart,Eric Stern,Bengt Sundelius
标识
DOI:10.1017/cbo9780511490880
摘要
Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact of the crisis at hand, while critics and bureaucratic competitors try to seize the moment to blame incumbent rulers and their policies. In this extreme environment, policy makers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In this uniquely comprehensive analysis, the authors examine how leaders deal with the strategic challenges they face, the political risks and opportunities they encounter, the errors they make, the pitfalls they need to avoid, and the paths away from crisis they may pursue. This book is grounded in over a decade of collaborative, cross-national case study research, and offers an invaluable multidisciplinary perspective. This is an original and important contribution from experts in public policy and international security.
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