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30 积分 2023-05-26 加入
The Influence of Failure Severity and Employee Effort on Service Recovery in a Service Guarantee Context
3小时前
待确认
THE JOINT EFFECTS OF SERVICE FAILURE MODE, RECOVERY EFFORT, AND GENDER ON CUSTOMERS' POST‐RECOVERY SATISFACTION
3小时前
已完结
The Voice Bystander Effect: How Information Redundancy Inhibits Employee Voice
1个月前
已完结
It’s not me, it’s not you, it’s us! An empirical examination of relational attributions
1个月前
已完结
When Victims Help Their Abusive Supervisors: The Role of LMX, Self-Blame, and Guilt
1个月前
已完结
Nonlinear relationship between brand experience and customer satisfaction in the hospitality sector: an exploratory study
1个月前
已完结
Too much of a good thing? The nonlinear influence of noncontrolling large shareholders on corporate innovation
2个月前
已完结
Are red managers greener? The relationship of communist CEOs and corporate environmental responsibility in China
2个月前
已完结
Filling the Entrepreneurial Orientation–Performance Gap: The Mediating Effects of Exploratory and Exploitative Innovations
2个月前
已完结
To wait or not to wait: effect of apologies and explanations on customer call abandonment
2个月前
已完结
Synthesis of elastic hydrophobic biomass sponge for rapid solar-driven viscous crude-oil cleanup absorption, oil-water separation and organic pollutants treating
1年前
已采纳
The effects of liposomal hemoglobin-based artificial oxygen carriers (hemoglobin-vesicles) and red blood cells resuscitation on transfusion-related acute lung injury in hemorrhagic shock model rats
1年前
已驳回
Inducing the SnO2-based electron transport layer into NiFe LDH/NF as efficient catalyst for OER and methanol oxidation reaction
1年前
已采纳
Separation of Ethylene and Ethane Using Co-Gallate Pellets in a Vacuum Swing Adsorption Process
1年前
已采纳
Exploring role of English proficiency, self-efficacy, and motivation in listening for learners transitioning to an English-medium transnational university in China
1年前
已采纳
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