Watching performing arts encourages proenvironmental hotel choices: a moderated mediation model

心理学 调解 调解 款待 营销 表演艺术 广告 社会心理学 业务 旅游 社会学 政治学 艺术 视觉艺术 社会科学 法学
作者
Jianan Ma,Fangxuan Li
出处
期刊:International Journal of Contemporary Hospitality Management [Emerald (MCB UP)]
标识
DOI:10.1108/ijchm-06-2023-0791
摘要

Purpose Proenvironmental hotels and hotels with green initiatives are emerging as a method to address environmental issues and respond to tourists’ environmental concerns. To better understand what can encourage reservations in proenvironmental hotels, this study aims to investigate the connection between the performing arts watching experience and the preference for such a hotel. Design/methodology/approach Five scenario-based experiments were conducted. A total of 1,024 participants for the five studies were recruited with the help of Credamo, a commonly used Chinese data collection platform. Findings The results indicated that viewing performing arts could increase tourists’ preferences for proenvironmental hotels. This phenomenon occurred due to the fact that performing arts watching experience can induce a psychological state of self-transcendence in individuals, which, in turn, can raise their levels of altruism, and ultimately lead to proenvironmental hotel choices. This effect will not occur, however, when people watch performing arts with either an extrinsic motivation or in an analytical state. Practical implications The findings of this study provide hotel managers with a novel approach to market the proenvironmental attributes of their hotels and to promote tourists’ proenvironmental behaviors. Originality/value This study proposes performing arts viewing experiences as a novel way to encourage proenvironmental hotel choice. To the best of the authors’ knowledge, this is the first study to explore the impact of the performing arts watching experience on tourist behavior.

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