The interplay of digital transformation and employee competency: A design science approach

数字化转型 知识管理 转化(遗传学) 功能(生物学) 交叉口(航空) 工件(错误) 人力资源 员工敬业度 业务 计算机科学 管理 公共关系 工程类 政治学 万维网 人工智能 进化生物学 生物 基因 生物化学 航空航天工程 经济 化学
作者
Christine Blanka,Barbara Krumay,David Rueckel
出处
期刊:Technological Forecasting and Social Change [Elsevier BV]
卷期号:178: 121575-121575 被引量:150
标识
DOI:10.1016/j.techfore.2022.121575
摘要

Businesses and academia alike agree upon the significant influence of digitalization on the business world. Hence, digital transformation is a very topical issue. While researchers underline that the movement toward digitalization is a challenge influencing various dimensions, studies to date have largely focused on the technological and organizational aspects of digitalization. Consequently, there is a gap in digital transformation concerning the role of human resources and employee competency. This paper adopts a human-centered view of digitalization at the intersection of digital and human transformation. Drawing on design science research (DSR), we developed a framework as an artifact that takes into account individual employee competency related to an organization's level of digital transformation. As suggested by DSR, the framework was developed in iterations and refined after evaluation by various domain experts in academia and business. The final framework illustrates the interplay between the individual and organizational levels; in particular, employees’ transformation competency (intrapreneurial and digital competencies) driving digital transformation. Our findings suggest that the development of intrapreneurial competencies is dynamic. Based on an intrapreneurial journey, employee competencies function as triggers to reach the next level of digital transformation. As such, employee competency is crucial in enabling an organization's transformation toward digitalization.
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