沉默
员工声音
心理学
质量(理念)
领域(数学)
订单(交换)
社会心理学
公共关系
业务
政治学
认识论
财务
数学
美学
哲学
纯数学
作者
Michael R. Parke,Subrahmaniam Tangirala,Apurva Sanaria,Srinivas Ekkirala
标识
DOI:10.1016/j.obhdp.2022.104187
摘要
We challenge the predominant viewpoint in the literature that employee silence is inherently harmful. We theorize that employees can engage in strategic silence, or the intentional withholding of untimely ideas or concerns, in order to raise issues that resonate better with managers when they do speak up. More specifically, we propose that employees' voice is deemed higher quality by managers, and as a result, earns them higher performance evaluations and rewards, when those employees also engage in strategic silence. In a qualitative study (Study 1), we document the dimensions and real-life examples of strategic silence. In two multi-source survey-based field studies (Study 2a and Study 2b) and a pre-registered online experiment (Study 3), we demonstrate support for our theoretical model. Through our findings, we highlight that strategic silence is a functional and useful type of silence that employees use to gain more positive appraisal of their voice from managers.
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