Collaborative intelligence achieved from AI-enabled recruitment: a case study of POSCO in South Korea

Artificial Intelligence (AI) is reshaping Human Resource Management (HRM), as evidenced by POSCO's case study from South Korea. This study examines the effects of AI-enabled Video Interviews (AIV) in the early hiring stages compared to traditional CV Screening (CVS) on recruiting and subsequent work performance. The results indicate that AIV can complement the traditional method of CVS by identifying diverse candidates with superior collaborative and problem-solving abilities. This suggests that integrating AI could significantly improve talent acquisition by fostering Collaborative Intelligence between AI tools and HR professionals.