Relating e-government development to government effectiveness and control of corruption: a cluster analysis

The government effectiveness and control of corruption is general principle supported in the public sector. By using cross-national secondary data from 191 countries, this study examines how the development of e-government relates to this principle through a two-step cluster analysis. Considering the critical roles of senior civil servants in enacting administrative reforms, the Public Service Bargains (PSB) Theory was employed to analyze the similarities and differences among clustered countries in terms of the level of professionalism, the autonomy of civil services, and the nature of political-administrative relationships. The empirical results indicate a positive association between e-governments' development and government effectiveness, as well as between e-governments' development, and their control of corruption. The study contributes to the body of knowledge on the importance of establishing a stable PSB, whether a trustee or agency type, with the minimal internal bureaucratic resistance needed to successfully enact e-governments' development and eventually improve the overall government's effectiveness and corruption control.