Critical factors affecting workplace well-being at construction sites across countries with different income levels

Purpose This study aims to analyze the critical factors affecting workplace well-being at construction sites across countries with different income levels. Accordingly, this study’s objectives are to identify: critical factors affecting workplace well-being at construction sites in low-, lower-middle-, upper-middle- and high-income countries, overlapping critical factors across countries with different income levels and agreements on the critical factors across countries with different income levels. Design/methodology/approach This study identified 19 factors affecting workplace well-being using a systematic literature review and interviews with construction industry professionals. Subsequently, the factors were inserted into a questionnaire survey and distributed among construction industry professionals across Yemen, Zimbabwe, Malaysia and Saudi Arabia, receiving 110, 169, 335 and 193 responses. The collected data were analyzed using descriptive and inferential statistics, including mean, normalized value, overlap analysis and agreement analysis. Findings This study identified 16 critical factors across all income levels. From those, 3 critical factors overlap across all countries (communication between workers, general safety and health monitoring and timeline of salary payment). Also, 3 critical factors (salary package, working environment and working hours) overlap across low-, low-middle and upper-middle-income countries, and 1 critical factor (project leadership) overlaps across low-middle, upper-middle and high-income countries. The agreements are inclined to be compatible between low- and low-middle-income, and between low- and high-income countries. However, agreements are incompatible across the remaining countries. Practical implications This study can serve as a standard for maintaining satisfactory workplace well-being at construction sites. Originality/value To the best of the authors’ knowledge, this study is the first attempt to analyze factors affecting workplace well-being at construction sites across countries with different income levels.