Lv41
790 积分 2024-07-02 加入
Robots at work: People prefer—and forgive—service robots with perceived feelings
3小时前
已完结
Algorithmic discrimination causes less moral outrage than human discrimination
1个月前
已完结
Service failure research in the hospitality and tourism industry: a synopsis of past, present and future dynamics from 2001 to 2020
1个月前
已完结
An Attributional Interpretation of Expectancy-Value Theory
1个月前
已完结
Artificial intelligence service recovery: The role of empathic response in hospitality customers’ continuous usage intention
1个月前
已完结
Proactivity or passivity? An investigation of the effect of service robots’ proactive behaviour on customer co-creation intention
1个月前
已完结
Exploring relationship development with social chatbots: A mixed-method study of replika
1个月前
已完结
I, Robot, You, Consumer: Measuring Artificial Intelligence Types and their Effect on Consumers Emotions in Service
1个月前
已完结
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