外包
业务
竞赛(生物学)
工作保障
公共部门
质量(理念)
私营部门
倦怠
人力资源管理
劳动经济学
公共关系
营销
经济
工作(物理)
管理
心理学
经济增长
工程类
哲学
经济
认识论
生物
机械工程
临床心理学
生态学
政治学
标识
DOI:10.1177/0734371x231214967
摘要
Research on public sector outsourcing primarily focuses on costs and quality, whereas studies investigating the consequences for personnel exposed to outsourcing are scarce. Based on increased competition and private ownership, this study hypothesizes that outsourcing negatively affects employee job engagement and burnout, with more adverse consequences when job demands are high and resources are limited. With unique survey and administrative data, the study compares outcomes for outsourced employees and public employees in similar jobs. The analysis shows that outsourced employees have significantly lower engagement and higher burnout, while further analysis shows that outsourced employees are worse off when job demands are high but equally or less affected when job demands are low. Finally, the analysis shows that outsourcing has significant, adverse consequences for less resourceful employees. The results advance our understanding of how outsourcing influences public personnel and highlights the uneven distribution of consequences across employees.
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