适应(眼睛)
风格(视觉艺术)
质量(理念)
组织沟通
声誉
业务
知识管理
订单(交换)
过程管理
计算机科学
心理学
社会学
哲学
考古
神经科学
认识论
历史
社会科学
财务
作者
Nuno Oliveira,Nicholas Argyres,Fabrice Lumineau
摘要
Abstract Interorganizational projects often suffer disruptions that require participating organizations to adapt in order to restore project operations. We study the role of communication style in facilitating adaptation to such disruptions. Whereas the literature on interorganizational communication has emphasized communication mode and frequency, we study the content and features of written communication in seven U.K. construction projects. Communication style mattered for adaptation quality in these projects, and we found that several properties of communication style were particularly important for adaptation: cost and information orientation, as well as informality, precision and authenticity. Moreover, managerial slack and organizational reputation were important precursors of communication style. These results provide novel insights into the role of communication style in adaptation to interorganizational project disruptions. We discuss the implications of these insights for research on interorganizational projects in operations and supply chain management.
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