http://www.ajms.in/index.php/ajms/article/view/205/130

Virtual assistants refer to artificial intelligence-based systems that offer help with any of a multiple of tasks. Virtual assistants are tools controlled by human; they are not meant to replace human. They are only invented to assist human in carrying out some of the day-today tasks and responsibilities. They allow human to invest their power and time on more impactful things. However, the application of this technological innovation is still very new, although some are home-based applications while some are work-based applications. This paper introduces virtual assistants as technological innovation meant to relieve both the business owners and their employees from stress and wastage.